Everything you need to know regarding dispatch timelines, international courier tracking, delivery times, and packaging integrity.
All orders placed on DailyPrime are processed, packed, and dispatched from our logistics center in Slovenia. Orders received Monday through Friday before 14:00 CET are typically dispatched within 24 to 48 business hours.
Orders received over weekends or official Slovenian national holidays are processed on the subsequent working day.
We deliver directly to customers across Slovenia and all member states of the European Union. Shipments within the European Union cross borders without internal customs delays or extra import tariffs.
We partner with reputable courier services (including Pošta Slovenije, DPD, and DHL) to ensure swift and secure transit:
1 — 2 Business Days
Fast tracked delivery via Pošta Slovenije / DPD courier.
3 — 5 Business Days
Standard international tracked road freight / air mail.
Standard delivery costs are calculated transparently at checkout based on package weight and delivery country. Orders exceeding qualifying promotional thresholds (e.g. multi-bottle packs or subscription orders) enjoy free standard shipping.
Once your package leaves our facility, you will receive an automated shipping confirmation email containing your personal tracking number and direct tracking link to monitor delivery milestones in real time.
If your package arrives visibly damaged or tampered with, please take photographs before opening and contact our customer care team at [email protected] within 48 hours of receipt. We will promptly arrange an investigation and issue an immediate replacement.
